Asked, answered
Everything people ask before saying yes — answered honestly. Anything missing, ask Kodie at the bottom of the page.
The questions
Getting started
How is this different from a chatbot?
A chatbot answers when typed at. Your agent does work — on a schedule, unprompted, inside your real business. It runs 24/7, even while you sleep, and comes back with finished work.
Do I need to be technical?
Not even slightly. If you can send a message, you can run an agent. Set-up, connections, security and upgrades are all done by the Kodie team and included in the price.
How long until my agent is useful?
Days, not months. Most people hand over their most-resented job first — a weekly report or the chasing — and it's happening without them inside the first week.
Why does my agent get a name?
Because it works. Teams talk to "Alfie" in a way they'd never talk to "the automation system" — they hand over more, faster, and get more back. You choose the name, the colour and the face.
Working with your agent
What can my agent connect to?
Whatever you approve — your business data for reports, your email system for sending, calendars, documents, and outside sources that matter to you, like official rates. You control exactly what it can touch, and you can see everything it does.
What if the agent gets something wrong?
Agents ask when they're unsure, and anything sensitive needs your say-so before it happens. Everything is recorded, so if something's not right you'll see it, we'll see it, and we'll fix both the mistake and the reason it happened.
Can my whole team talk to it?
On Pro, yes — everyone gets the same reliable answers, and the agent nudges the right person at the right moment. On Enterprise, you get five or more named specialists who also talk to each other.
Money
What does it cost to get started?
The monthly price is the price — set-up is included. Monthly rolling, cancel any time. See pricing.
What does fair use mean?
One monthly price covers your agent working the way a hard-working colleague would — all day, every day, on the jobs a business actually has. Almost nobody ever meets the limit. The plain-English policy is at fair use.
Data & safety
What happens to our data?
Your data stays yours. Agents access only what you've approved, we're a UK company under UK data law, and we'll happily walk you through the details before you start. See our privacy policy.
Is everything backed up?
Yes — your agent's memory, routines and records are backed up continuously, so a bad day for a machine is not a bad day for your business.
Are you only for Bristol businesses?
We're proudly Bristol-based, but your agent doesn't care about geography and neither do we — we work with businesses across the UK.
Still wondering something?
Kodie knows the service inside out and answers straight. Or ask a human — we like those conversations too.